1. Scope
These terms govern your use of the Outlaw IT website at outlawit.com.au and any related subdomains ("the Website"). Use of our managed IT services is separately governed by a signed Master Services Agreement (MSA) and a Service Order; those documents prevail where they conflict with these terms.
2. Acceptance
By accessing the Website, you accept these terms. If you don't accept them, don't use the Website.
3. About us
The Website is operated by D&B Kennedy Pty Ltd (trading as Outlaw IT), ABN 32 669 344 263, registered in Australia. Contact: info@outlawit.com.au.
4. Information is for general purposes
Content on the Website (blog articles, pricing summaries, service descriptions) is general information intended for prospective clients. It is not a contractual offer, and it is not professional advice tailored to your specific situation. Engaging us as your MSP requires a signed MSA + Service Order — not just reading the website.
Pricing published on the Website is indicative as of the "Last updated" date on the pricing page. Specific pricing for your engagement is provided in a written quote following a discovery call.
5. Intellectual property
The Website's design, content, code, and branding are owned by D&B Kennedy Pty Ltd (trading as Outlaw IT) or licensed to us. You may not reproduce, redistribute, or modify substantial portions of the Website for commercial purposes without prior written consent. You may quote brief extracts (e.g. from blog articles) with attribution and a link back to the source page.
Trademarks for third-party brands (Microsoft, Cloudflare, NinjaOne, Huntress, Acronis, etc.) are the property of their respective owners. Their use on this Website signals partner relationships or tool deployments, not ownership claims.
6. Acceptable use
You must not:
- Attempt to access non-public parts of the Website without authorisation
- Use automated tools to scrape, harvest, or download content beyond ordinary browsing
- Submit false or misleading information through the contact form
- Use the Website to send unsolicited commercial communications
- Attempt to impair the operation of the Website (DDoS, spam, etc.)
7. External links
The Website may contain links to third-party websites (vendor partner sites, professional resources, articles). We're not responsible for the content, security, or privacy practices of those sites. Visit them at your own discretion.
8. Australian Consumer Law
Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these terms limits or excludes those guarantees. To the extent that other warranties or conditions are implied by statute and can lawfully be excluded, they are excluded.
9. Limitation of liability (Website use)
To the maximum extent permitted by law and subject to the consumer guarantees mentioned above, our total liability for any claim arising from your use of the Website is limited to:
- If we caused the loss negligently — re-supplying the service or paying the cost of having the service re-supplied (our choice)
- If we didn't cause the loss — nil
We are not liable for indirect, consequential, or special losses arising from Website use (including lost profits, lost data, business interruption) except where caused by our willful misconduct or fraud.
Note: Managed-services liability is separately defined in the MSA. This section applies to Website use only.
10. Jurisdiction
These terms are governed by the laws of Queensland, Australia. Any dispute relating to the Website is subject to the exclusive jurisdiction of the courts of Queensland.
11. Changes to these terms
We may update these terms from time to time. The current version is always at outlawit.com.au/terms. Material changes are flagged with a "Last updated" date.
12. Contact
Questions about these terms: info@outlawit.com.au.