Service tier 2 of 5

Solo Secure

Per-endpoint managed IT with M365 Business Basic + the security baseline.

$109 / endpoint / month inc-GST

No minimum. All prices include GST.

Book a discovery call → Compare all 5 tiers →

Who it's for

Sole traders, WFH professionals, single users who need real IT support

→ Solo contractor or consultant working from a home office
→ Sole trader running a trades or services business with one device
→ Director of a startup who's the only employee for now
→ Professional services individual (lawyer, accountant, designer) operating solo

Why Solo Secure

Solo Secure is for the one-person business or WFH professional who needs proper IT support but doesn't fit a per-user managed-service model. You're not a 5-seat business pretending to be 1; you're genuinely solo and that's fine.

Per-endpoint pricing means the cost reflects what you have — typically one laptop and maybe a phone — not what an MSP wishes you had. M365 Business Basic is included, so you get cloud productivity at $11/user/month wholesale baked into the tier instead of an extra invoice line.

Most other MSPs won't quote you. The minimum-seat policies in the industry are real. We don't have one.

What's included

Everything in Solo Secure, by category.

Bundled price; no separate line items. The list below is the full scope of what we deliver at this tier.

Microsoft 365

✓ Microsoft 365 Business Basic licence included (resold at cost)
✓ Email, Teams, SharePoint, OneDrive (1TB)

Endpoint

✓ NinjaOne RMM + ticketing
✓ Microsoft Defender for Business — endpoint security (standalone licence)
✓ Patch management — Windows, Mac, common applications
✓ Hardware and software inventory

Backup

✓ Acronis Cyber Protect — endpoint backup
✓ Acronis — M365 mailbox + OneDrive backup

Identity

✓ 1Password seat (personal vault)

DNS / Web

✓ Cloudflare Gateway DNS filtering (basic policy)

Support

✓ Business-hours support, email and phone
✓ Monthly health check email

What's NOT included

Honest about the boundaries.

Other MSPs leave this off their service pages and then surprise you with line items. Here's the explicit list of what you don't get at Solo Secure.

✕ M365 Business Premium (Intune MDM, Defender for O365, Azure Information Protection)
✕ Hudu per-client documentation portal
✕ After-hours support
✕ Quarterly business reviews
✕ Compliance support (SMB1001 / Essential Eight)
✕ Application allowlisting
✕ Premium-tier human SOC (Huntress)

Need more?

Move to per-user pricing with full M365 Business Premium + advanced security.

Essentials adds the inclusions you're missing here. Worth the difference if you fit the description.

See Essentials →

FAQ

Common questions — Solo Secure

Why isn't M365 Business Premium included at this tier?

Because Business Basic is sufficient for genuinely solo users. Premium's value (Intune MDM, advanced threat protection, Azure Information Protection) doesn't pay back at one endpoint. You can request Premium as an upgrade for ~$30/month if your work demands it.

What if I add a second device — a tablet or a phone?

Add-ons: $22/month for a tablet, $22/month for a phone. Or move up to Essentials at $179/user which bundles everything for proper multi-device support.

Can I keep my existing M365 licence and just pay for the management?

Yes. Subtract the M365 Basic licence cost (~$15) from the tier price. You manage your own M365 subscription; we manage everything else.

What's the actual response time?

Targets in our SLA document: critical issues within 1 hour during business hours; standard requests within 4 business hours. We measure these monthly and publish the result.

Ready to talk about Solo Secure?

30-minute discovery call. We'll confirm fit and quote your specific scenario. No sales script.

Book a 30-min discovery call →